Frequently Asked Questions
I’m wondering…
• How do I get there?—
When you book in, you’ll receive a detailed email with directions. PLEASE don’t try to navigate to our address, as it is incorrectly listed in Google Maps… it will take you down the wrong road. Read our directions on your confirmation email, which will include a pin. You can also google our business name and navigate straight to the business using Google Maps or Apple Maps. Program managers: please ensure new transportation or support workers receive directions.
• Do I have to work with the horses?—
No! Your therapist will offer you a variety of therapeutic interventions. Together you will choose which ones resonate for you. For example, you may be excited about learning mindfulness but not interested in equine therapy. That’s fine. Together you’ll make a plan that feels right for you. There is no pressure to work with or even say hello to the animals on the farm.
• Do I have to be outside?—
No. Sessions can take place outside (walking, sitting by the creek, under the verandah), or inside our clinic office.
• Am I too old? Or too young?—
We happily support clients from age 4 to 84!
• What do I bring?—
• We ask that you wear close-toed shoes and recommend that you use sun protection.
• Will you cancel due to weather?—
• Never! We are lucky to have multiple undercover spaces. This means you will be protected from the sun and in the shade. We never cancel due to weather. The roads to our farm do not flood.
• Do you have a toilet?—
• We have the world’s most beautiful dunny (: as well as a small kitchen with tea and coffee available.
• Are sessions wheelchair accessible?—
• Yes, with modifications. You can park your vehicle a few metres from our undercover arena and easily access the arena or undercover area in a wheelchair. However our toilet has three steps. There is an accessible toilet in Newybar, 10 minutes down the road from us. Please discuss your needs with our admin team before booking.
• Do sessions involve a lot of walking?—
• No. Some clients like to spend their session hiking through the hills, others will have an entire session seated. It’s up to you!
• Will I ride a horse?—
• Probably not. All of our work is done on the ground. Our EAL sessions offer short (5-10 minute) mounted exercises on a lead, at a walk, for experienced clients under 70 kg.
• What if I don’t have meditation experience?—
• That’s fine! We’ll teach you handy tools which will help you to access inner states of peace, focus, and insight.
• What else do I need to know?—
• Our property can be tricky to find on the first visit, please read the directions sent to you by our admin team. (:
What if I’m scared of horses?—
• No problem! It is very normal to have anxiety around horses. We can use this reaction to your benefit by practising self-regulation and a variety of other insightful tools. Sessions do not need to involve interacting with, or even being near, the horses. We can happily do all of your sessions outside of the horse paddock!
• Is it safe?—
• Yes. We are EXTREMELY safety-oriented! You will undergo extensive safety training in preparation for any interaction with the horses. You will never be asked to do anything that makes you uncomfortable, or puts you at risk. Facilitators and volunteers are exceptionally trained in safety measures. We can never control or predict a horses’ behaviour by 100%, but we do everything we can to monitor the variables which we can control.